Moein Platform Introduction

The Moein Integrated Operations Monitoring Platform is a comprehensive solution for intelligent monitoring of IT infrastructure and services, designed to enhance operational and business (commercial) intelligence for online service providers.

Moein software performs monitoring at three levels, providing organizations and businesses with a comprehensive and integrated monitoring experience.

Currently, the Moein software is the only Iranian monitoring software that covers the monitoring of network infrastructure layers and software technologies, making organizations, as users of each service, independent from other monitoring tools. Integration in monitoring leads to the consolidation of data, enhancing organizations' operational intelligence in early detection of disruptions and facilitating the identification of their root causes. Additionally, integration in monitoring frees the operational team from the need to learn and work with multiple tools, as well as from concerns about their support and maintenance.

In the design of the Moein monitoring software, the requirements and challenges of organizations in the field of integrated monitoring have been taken into account. Integration in monitoring, along with all the benefits it brings to businesses, raises concerns about access control and maintaining the confidentiality of information for managers and experts across different departments. The Moein monitoring software addresses this concern by allowing the definition of monitoring units. With this feature, organizations can define different monitoring units with independent managers and grant each unit's manager and experts access only to their own unit's data, allowing them to monitor their own technologies and, if needed, share data with other units.

The need for integration in monitoring requires support for various hardware and software technologies. The Moein system supports dozens of brands and technologies, collecting, analyzing, and storing hundreds of metrics from each. Based on the experience of the Behpaya team, over 95% of the common brands and technologies used in business infrastructures and services across the country are supported by the Moein system. Additionally, if the Moein system does not currently support some of the technologies used by customers, the Moein development team considers it their responsibility to develop and support those technologies. You can view the list of technologies that can be monitored by the Moein system.

The scalability of monitoring software increases with the number of users, technologies, metrics, and data retention period. The Moein monitoring system can support dozens of concurrent users, monitor thousands of technologies and millions of metrics, and retain data for up to five years

Time-series databases are one of the most important components of large-scale monitoring tools, designed for storing, processing, and analyzing high-volume time-dependent data. These databases are divided into two types: traditional (relational) and proprietary (non-relational). The majority of monitoring tools available in the country use relational databases, which have limited scalability. The Moein platform, however, utilizes a proprietary database that features smart compression, quick response to time-based queries, and support for historical data, enabling accurate and real-time analytics. This database, with its high scalability and reduced response time to disruptions, plays a key role in enhancing the performance of the Moein monitoring system.

In many monitoring tools and software, especially open-source ones, administrators and users must manually add each device and technology with significant effort and then create the necessary dashboards for them. This process can often be very challenging and time-consuming, significantly increasing the setup time for monitoring. One of the key features of the Moein system is its ability to automatically discover devices and tools by selecting an address range. With this feature, the administrator only needs to specify the address range and the communication settings of the devices in Moein. The system will then automatically detect all devices and technologies within that range. Once the discovered items are confirmed, predefined dashboards for all these technologies are generated and ready for use.